Terms of Service.
Last updated: January 1, 2025. These Terms govern your use of all eClips Technologies products and services.
1. Acceptance of Terms
By accessing or using any eClips Technologies product, platform, or service (collectively, "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services. These Terms apply to all visitors, users, customers, and others who access the Services.
2. Description of Services
eClips Technologies provides AI-powered enterprise software, document intelligence platforms, consulting services, and related digital products. Specific features, limitations, and service levels are defined in the applicable Order Form or Statement of Work ("SOW") executed between eClips and the Customer. Services may be updated, modified, or discontinued at any time with reasonable notice.
3. Accounts & Access
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must immediately notify us of any unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security risk. Enterprise accounts may provision sub-users; the account holder remains responsible for all sub-user activity.
4. Intellectual Property
All software, designs, algorithms, and content comprising eClips Technologies products remain the exclusive property of eClips Technologies or its licensors. Customer data processed through our Services remains the property of the Customer. Work product created specifically for a Customer engagement ("Deliverables") is governed by the applicable SOW; unless otherwise agreed in writing, eClips retains ownership of all underlying methodologies, frameworks, and reusable components.
5. Data Processing
We process Customer data solely to provide the Services and as described in our Privacy Policy. By using our Services, you grant eClips a limited, non-exclusive license to process Customer data for service delivery purposes. We implement industry-standard technical and organizational measures to protect Customer data. Enterprise customers requiring a Data Processing Agreement (DPA) should contact hello@eclips.tech.
6. Acceptable Use
You agree not to: (a) use the Services for any unlawful purpose or in violation of any regulation; (b) reverse-engineer, decompile, or attempt to extract source code; (c) transmit malicious code, viruses, or disruptive data; (d) use the Services to build a competitive product; (e) exceed usage limits defined in your plan without authorization; or (f) misrepresent your identity or affiliation. Violations may result in immediate account suspension.
7. Payment Terms
Subscription fees are billed in advance on a monthly or annual basis as selected at signup. All fees are non-refundable unless otherwise stated in writing. Overdue invoices accrue interest at 1.5% per month. Enterprise engagements billed by SOW are payable per the payment schedule in the applicable SOW. eClips reserves the right to suspend Services for non-payment after 14 days written notice.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ECLIPS TECHNOLOGIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. IN NO EVENT SHALL ECLIPS'S TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY CUSTOMER IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) USD 500.
9. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ECLIPS DOES NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU.
10. Termination
Either party may terminate the Services upon 30 days written notice. eClips may terminate immediately upon a material breach that is not cured within 10 days of written notice. Upon termination, Customer data is available for export for 30 days, after which it is permanently deleted. Sections 4, 8, 9, 11, and 12 survive termination.
11. Governing Law & Disputes
These Terms are governed by the laws of the Hashemite Kingdom of Jordan, without regard to conflict-of-law principles. Any dispute arising from these Terms shall first be submitted to non-binding mediation. If mediation fails, disputes shall be resolved by binding arbitration in Amman, Jordan, conducted in English. Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction.
12. Changes to Terms
We may revise these Terms at any time. Material changes will be communicated via email or in-app notice at least 14 days before taking effect. Continued use of the Services after the effective date constitutes acceptance of the updated Terms. The current version of these Terms will always be available at eclips.tech/terms.
13. Contact
For questions about these Terms, contact us at hello@eclips.tech or write to: eClips Technologies, Amman, Jordan.
See also: Privacy Policy · Cookie Policy · Imprint