Customer Stories
Proof, not
promises.
Every engagement is built to deliver a real outcome. Here are the challenges, the approaches, and the systems we built to get there.
Regional 3PL Operator
Routine logistics commands. Instant.
A complex Microsoft Business Central environment abstracted into a high-speed command interface. Operations teams now execute inventory lookups, fulfillment triggers, and shipment confirmations in seconds — without navigating ERP menus.
The Challenge
The operations team was spending a large share of their day navigating ERP menus to answer routine questions: stock levels, shipment ETAs, PO statuses. Every query required several clicks and a long wait. At scale, this destroyed throughput.
What We Built
We built a natural-language command terminal on top of Business Central. Warehouse staff type plain commands — 'check stock for SKU-4412' or 'confirm shipment SH-9021' — and the system resolves them against live ERP data in seconds. No menu navigation, no training overhead.
“Our team stopped touching the ERP entirely for routine work.”
— Head of Operations
Stack
Key outcomes
MENA Payment Infrastructure Company
Real-time fraud detection. Without added latency.
A high-throughput payment platform needed real-time fraud scoring without adding latency. We replaced a rules-based system with an ML inference layer that scores every transaction before it clears.
The Challenge
An aging rule engine was flagging a large share of legitimate transactions as suspicious, causing customer friction. Meanwhile, a new category of synthetic-identity fraud was slipping through entirely. The system was simultaneously too aggressive and too blind.
What We Built
We rebuilt the fraud pipeline as a two-stage ML system: a lightweight classifier runs at transaction time, and a deeper behavioral analysis engine runs asynchronously. High-risk transactions trigger biometric re-authentication instead of hard declines — preserving conversion while adding friction only where warranted.
“We went from a system we were embarrassed by to one we lead with in client conversations.”
— Chief Technology Officer
Stack
Key outcomes
Industrial Manufacturing Group
Floor-to-executive visibility in a single interface.
A manufacturing group running several factories on disconnected spreadsheets and legacy tools replaced their entire operational stack with a unified Odoo deployment — without production downtime.
The Challenge
Production scheduling, procurement, and financial reporting existed in separate systems that didn't talk to each other. Consolidated reporting required days of manual work every month. The group had no real-time visibility into production status or material availability.
What We Built
We ran a phased Odoo implementation covering manufacturing, procurement, inventory, and finance. The deployment was structured as staged go-live waves — one factory at a time — with full data migration from legacy systems and hypercare support post-launch.
“The reporting time savings alone changed how the team runs their month.”
— Group Operations Director
Stack
Key outcomes
MENA Holding Company
Invoice-to-payment in hours, not days.
A holding company with multiple subsidiaries automated their entire accounts payable process — from invoice receipt to payment release — cutting cycle time from days to hours while maintaining full compliance.
The Challenge
AP was a bottleneck. Invoices arrived via email, WhatsApp, and physical mail. Coding, approval routing, and ERP entry happened manually. The average invoice took days to process. Duplicate payments and missed early-payment discounts were a recurring cost.
What We Built
We deployed an eClips Workforce document agent that extracts structured data from any invoice format, validates against PO records in Business Central, routes for approval based on threshold rules, and triggers payment on sign-off. Human review is only required for exceptions above a configurable confidence threshold.
“We've handled a major increase in invoice volume with the same AP team. That's the real headline.”
— Group CFO
Stack
Key outcomes
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Every engagement above started with a 45-minute scoping call. We come prepared with questions about your current state and a rough ROI model before the first meeting ends.
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