Admin Manual
Notifications & Inbox
Kanso tells people what needs them through a notification center in the app and a daily email digest. This page explains how notifications, the Inbox and the digest work together.
The notification center
Kanso has a real notification center, available both as a bell dropdown and as a dedicated Notifications page. Both update in real time, so new items appear as they happen without a refresh.
Inbox and Reminders
The Notifications page is split into two tabs so you can separate what has happened from what is coming up.
| Inbox | Notifications about things that need your attention. |
| Reminders | Upcoming items surfaced ahead of time. |
Clearing an item archives it, so your active list stays focused on what still needs a look.
Click-through to the record
Each notification type has an icon and a route. The icon shows what kind of item it is, and clicking the notification opens the record it refers to.
The daily email digest
A daily email digest summarizes what needs attention so the important items reach people even when they are not in the app.
- Watchtower flags
- Overdue training
- Any errored connector syncs
Sending these by email means the items that matter are not missed simply because someone has not opened Kanso that day.
Per-user scoping
Notifications are always scoped to the individual user. Each person sees the notifications that are relevant to them, keeping the notification center personal rather than shared.