User Manual

CAPA & Audits

Corrective and preventive actions (CAPA) and audits are how a quality system finds problems and fixes them. In Kanso you raise a CAPA, give it an owner and track it to closure. You also plan and run audits, and turn a gap from a clause-evidence assessment into a tracked finding.

Raising a CAPA

A CAPA captures a problem and the action taken to address it. Raise one, assign an owner, and track it through to closure so there is always someone accountable and a clear record of how the issue was resolved.

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Raise the CAPA
Create the corrective or preventive action.
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Assign an owner
Give it an owner who is accountable for seeing it through.
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Track to closure
Follow the CAPA until it is closed, keeping the record complete along the way.

Planning and running audits

Audits are how you check the quality system against the standard and against how work actually happens. In Kanso you plan and run audits, and record the audit findings that come out of them. Each finding is a record you can act on rather than a note that gets lost after the audit closes.

Turning clause-evidence gaps into findings

A gap found during a clause-evidence assessment can be turned into a tracked audit finding. The finding has an owner and is followed up like any other, so the gap is not lost once the assessment is closed.

Note:The clause-evidence assessment itself is covered on the Audit Readiness page. From there, any gap can flow straight into the audit findings you track here.

Drafting a CAPA with the copilot

The Kanso AI copilot can draft a CAPA for you, grounded in the related records. Because it works from the records connected to the issue rather than a blank template, the draft starts from your actual context. You review and adjust before finalizing.

Keeping the history defensible

The value of a CAPA is its traceability. Keep the corrective action attached to the record that prompted it, so the link between the problem and the response is preserved and the history stays defensible when an auditor asks.

Every CAPA has an owner and a path to closure.
Findings from audits and clause-evidence assessments feed the same tracked system.
Actions stay attached to the records that prompted them.

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