User Manual
CAPA & Audits
Corrective and preventive actions (CAPA) and audits are where a quality system proves it can find problems and fix them. Kanso lets you raise a CAPA, assign ownership, and track it to closure, plan and run audits, and turn a gap found during a clause-evidence assessment into a tracked finding so nothing slips through.
Raising a CAPA
A CAPA captures a problem and the action taken to address it. Raise one, assign an owner, and track it through to closure so there is always someone accountable and a clear record of how the issue was resolved.
- •
Raise the CAPA
Create the corrective or preventive action. - •
Assign an owner
Give it an owner who is accountable for seeing it through. - •
Track to closure
Follow the CAPA until it is closed, keeping the record complete along the way.
Planning and running audits
Audits are how you check the quality system against the standard and against how work actually happens. In Kanso you plan and run audits, and record the audit findings that come out of them. Each finding is a record you can act on rather than a note that gets lost after the audit closes.
Turning clause-evidence gaps into findings
A gap found during a clause-evidence assessment can be turned into a tracked audit finding. This means an issue surfaced while assessing your readiness against a clause does not disappear — it becomes a finding that is owned and followed up, so nothing identified gets lost.
Drafting a CAPA with the copilot
The Kanso AI copilot can draft a CAPA for you, grounded in the related records. Because it works from the records connected to the issue rather than a blank template, the draft starts from your actual context. You review and adjust before finalizing.
Keeping the history defensible
The value of a CAPA is its traceability. Keep the corrective action attached to the record that prompted it, so the link between the problem and the response is preserved and the history stays defensible when an auditor asks.
- Every CAPA has an owner and a path to closure.
- Findings from audits and clause-evidence assessments feed the same tracked system.
- Actions stay attached to the records that prompted them.