User Manual
Registers & Incidents
Kanso's registers share one interface, so a risk register and an incidents register work the same way. Raise an incident, score it on labeled scales, and turn it into a controlled document with one click.
Configuration-driven registers
Kanso's registers are configuration-driven. A risk register, an incidents register, and similar ISO registers are all defined from configuration and share one consistent interface, so learning one register means you already know how to use the others. The columns and fields differ by purpose, but the way you add, edit, and read entries stays the same everywhere.
Labeled 1–5 scales
Registers use labeled scales. Each level from 1 to 5 has a written meaning, so everyone reading the register knows what a severity or likelihood of "4" stands for.
| Scale range | Each field uses a 1–5 scale |
| Labeled levels | Every level has a written meaning |
| Typical use | Severity and likelihood on risks and incidents |
Raise an incident
When something goes wrong, you record it in the incidents register. Scoring it on the labeled severity and likelihood scales places it clearly, and from there Kanso can carry it into the controlled-document process.
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Add the incident
Create an entry in the incidents register and describe what happened. - •
Score severity and likelihood
Use the labeled 1–5 scales so the incident's rating is unambiguous. - •
Convert to an incident report
With one click, turn the incident into a controlled incident-report document.
Turn an incident into a controlled report
One click turns an incident into a controlled incident-report document. Kanso files it under an "Incident Reports" folder, and from then on it follows the same review and approval route as any other controlled document.
Read the incident detail view
Each incident has a detail view that puts the important context in one place, so you can understand where it sits and how it has moved.
- A risk matrix that plots the incident from its severity and likelihood.
- A timeline showing how the incident has progressed.
- Its current status.